09 August 08 - 11:43
Another Day Another Dealer
No, we're not gambling. Well, we sort of are. We are sitting at another Dodge dealer seeing what this one is going to do about our power steering. It started whining again this morning as we were getting ready to leave Minot, North Dakota.
It looks hopeful. Tracy, the service adviser here at Minot Chrysler, said the service tech was at lunch so he couldn't even tell us if they could look at it today but he'd do what he could. So we set up our computers in their customer lounge and began waiting.
Soon Tracy came in to tell us they would be able to look at it this afternoon. Then he showed us where we could plug in our computers and router so we could connect to the Internet.
A few minutes later Dave made a quick run back to the RV to fetch lunch for us since we might well be here all afternoon. There he met the service technician who was about to look into it. This tech showed Dave where to check the power steering fluid level. It was so low it didn't even show up on the dipstick.
So, they will call Chrysler HQ to see if they can get authorization for this repair. Maybe once Chrysler realizes they are going to have to pay to service this vehicle every 3000 miles until they agree to fix it, they'll decide fixing it is the lesser of two evils from their point of view.
We can only hope.
Later: Well, it's good news bad news time. The seep is now bad enough to be called a leak. So Chrysler authorized the repairs. Of course, this place doesn't have the part. Since we are headed to the Minneapolis area we asked if they could get the part ordered there. Minot's part guy talked to Dodge of Burnsville's part guy and Burnsville agreed to order the part. Not only that but they are expediting the order in hopes of being able to install it for us next week!
Hope grows.
TTYL,
Linda
No comments
No trackbacks:
